Warranty Engineer

Warranty Engineer
Dungannon
Salary up to £42,000

An excellent opportunity for a Warranty Engineer to join a global engineering leader. Reporting to the Project Manager, you will be responsible for providing support to customers, while managing and resolving warranty claims in a proactive, professional manner.

Top 3 Things to Know About this Job:

• Secure, global organisation committed to innovation
• Attractive salary and comprehensive benefits
• Excellent career progression in a growing international company

The Role:

• Process warranty claims from end to end
• Collect relevant data, prepare summary documentation and propose settlement solutions
• Settle claims in line with policy and ensure timely monthly credit runs
• Liaise with engineers, quality teams, service technicians and internal stakeholders
• Manage dealer and customer queries
• Train internal staff and dealers on warranty systems and processes
• Recover costs from suppliers and coordinate return of parts
• Provide guidance to Technical and Parts Helpdesk teams
  

The Person:

• Degree in Engineering or equivalent experience
• Experience in heavy engineering
• Minimum 3 years’ technical experience
• Strong IT skills, especially Microsoft Excel

Next Steps

For further information and to apply for this role, please contact the recruitment team. Visit our website for a full list of engineering opportunities.

Expert, confidential recruitment advice.
Salary is usually negotiable; salary details listed are a guide based on experience and expertise.