Customer Service Coordinator

We are hiring for our client, a well-established manufacturing business based outside Newry, to recruit a Customer Service Coordinator on a permanent, full-time basis (Monday to Friday).

This Customer Service Coordinator role sits at the heart of the operation, supporting key customer accounts and ensuring orders, forecasts and stock requirements are managed efficiently and cost-effectively. The successful Customer Service Coordinator will work closely with internal departments and external stakeholders to deliver a consistently high standard of customer service while supporting product development and day-to-day operational activity.

This is an excellent opportunity for someone with strong coordination, organisational and customer service skills who enjoys working in a fast-paced, team-based environment.

Top 3 Things to Know About this Job

1. Permanent, Monday to Friday role
2. £30,000 salary + fantastic bonus 
3. 36 days annual leave, 4% pension 

The Role

• Manage a portfolio of customer accounts within the department
• Coordinate ordering, delivery and stock management of components
• Review customer forecasts to ensure demand is met efficiently
• Support new product developments from concept through to order stage
• Communicate with customers to maintain high service standards
• Liaise with internal teams including Sales, Technical, and Finance
• Handle project work, complaints, and invoice queries as required

The Person

• At least 1 year’s experience in a similar customer service or coordination role
• Strong customer service and interpersonal skills
• Excellent organisational skills with the ability to prioritise workloads
• Confident communicator at all levels
• Strong IT skills, including Microsoft Office
• Numerate, proactive and solutions-focused
• SAP experience advantageous but not essential

The Reward

• Permanent employment with long-term stability
• Monday to Friday working pattern
• Supportive team environment
• Opportunity to develop skills within a growing business

Next Steps – Why Hunter Savage

For further information, or to apply for this Customer Service Coordinator job, please contact Nuala McClinton, Associate Director at Hunter Savage. Expert, confidential career advice within the Business Support market.